Terms of service

Mand is software-as-a-service that drafts ABA pre-authorization narratives from your assessment + treatment plan, and tracks the resulting service authorizations through their lifecycle. You use it through a web browser at admin.carindev.com (BCBA app) and worker.carindev.com (RBT app).

Mand is in pilot through end of 2026. The first 5 organizations to sign up use it for free during the pilot in exchange for a 20-minute monthly check-in call with the founder. No usage caps. No obligation to continue past the pilot.

$99 per BCBA worker per month, billed monthly, no contract minimums, cancel any time before the next billing cycle. Pricing locked at $99 for the duration of the pilot organizations' first paid year.

We will provide reasonable best efforts to keep Mand available (target 99.5% monthly uptime, measured at /health). We will respond to support emails within one business day during the pilot. We will give 30 days' notice before any breaking API change, pricing change, or service termination.

That you have authority to enter PHI into Mand for the clients you serve. That you use Mand within applicable regulatory frameworks (HIPAA, state licensure, payer contracts). That you don't use Mand to commit fraud (it'll be obvious to the audit log anyway).

Mand drafts narratives using third-party AI models (currently Groq and Anthropic). The drafts are starting points — the BCBA reviews, edits, and signs off before submission. Mand isn't liable for the clinical correctness of any draft; you and your BCBAs are. When the AI fails or returns an unsuitable draft, you write the narrative yourself — Mand never blocks submission on AI availability.

Cancel by emailing [email protected]. We export your data as JSON within 5 business days. Your encrypted backups are deleted within 30 days. Audit-event logs (no PHI) retained 7 years per standard healthcare practice.

Email [email protected]. The founder reads every message.